“When he finally got to a No Parking sign, I said, ‘Okay, you’re right,

“When he finally got to a No Parking sign, I said, ‘Okay, you’re right, I give up. We need to have a rounded-corner rectangle as a primitive!’” Hertzfeld recalled, “Bill returned to Texaco Towers the following afternoon, with a big

smile on his face. His demo was now drawing rectangles with beautifully rounded corners blisteringly fast.” The dialogue boxes and windows on the Lisa and the Mac, and almost every other subsequent computer, ended up being rendered with rounded corners.

everywhere you look!” He dragged Atkinson out for a walk, pointing out car windows and billboards and street signs. “Within three blocks, we found seventeen examples,” said Jobs. “I started pointing them out everywhere until he was completely convinced.”

strip of plastic at the top so that it avoided the Neanderthal forehead that made the Lisa subtly unattractive. The patent for the design of the Apple case was issued in the name of Steve Jobs as well as Manock and Oyama. “Even

though Steve didn’t draw any of the lines, his ideas and inspiration made the design what it is,” Oyama later said. “To be honest, we didn’t know what it meant for a computer to be ‘friendly’ until Steve told us.”

spirit. It emphasized rationality and functionality by employing clean lines and forms. Among the maxims preached by Mies and Gropius were “God is in the details” and “Less is more.” As with Eichler homes, the artistic sensibility was combined with the capability for mass production.

Jobs publicly discussed his embrace of the Bauhaus style in a talk he gave at the 1983 design conference, the theme of which was “The Future Isn’t What It Used to Be.” He predicted the passing of the Sony style in favor of Bauhaus

Every month or so, Manock and Oyama would present a new iteration based on Jobs’s previous criticisms. The latest plaster model would be dramatically

unveiled, and all the previous attempts would be lined up next to it. That not only helped them gauge the design’s evolution, but it prevented

simplicity. “The current wave of industrial design is Sony’s high-tech look, which is gunmetal gray, maybe paint it black, do weird stuff to it,” he said. “It’s easy to do that. But it’s not great.” He proposed an alternative, born of

the Bauhaus, that was more true to the function and nature of the products. “What we’re going to do is make the products high-tech, and we’re going to package them cleanly so that you know they’re high-tech. We will fit them in a small package, and then we can

make them beautiful

and white, just like

Braun does

with its electronics.”


Oyama drafted a preliminary design and had a plaster model

Oyama drafted a preliminary design and had a plaster model made. The Mac team gathered around for the unveiling and expressed their thoughts. Hertzfeld called it “cute.” Others also seemed satisfied. Then Jobs let loose a blistering burst of criticism. “It’s way too boxy, it’s got to be more

curvaceous. The radius of the first chamfer needs to be bigger, and I don’t like the size of the bevel.” With his new fluency in industrial design lingo, Jobs was referring to the angular or curved edge connecting the sides of the computer. But then he gave a resounding compliment. “It’s a start,” he said.

by Canon to build the machine he wanted. “It was the Canon Cat, and it was a total flop,” Atkinson said. “Nobody wanted it. When Steve turned the Mac into a compact version of the Lisa, it made it into a computing platform instead of a consumer electronic device.”1

He is a dreadful manager. . . . I have always liked Steve, but I have found it impossible to work for him. . . . Jobs

regularly misses appointments. This is so well-known as to be almost a running joke. . . . He acts without thinking and

with bad judgment. . . . He does not give credit where due. . . . Very often, when told of a new idea, he will immediately attack it and say that it is worthless or

even stupid, and tell you that it was a waste of time to work on it. This alone is bad management, but if the idea is a good one he will soon be telling people about it as though it was his own.

That afternoon Scott called in Jobs and Raskin for a showdown in front of Markkula. Jobs started crying. He and Raskin agreed on only one thing: Neither

could work for the other one. On the Lisa project, Scott had sided with Couch. This time he decided it was best to let Jobs win. After all, the Mac was a minor

development project housed in a distant building that could keep Jobs occupied away from the main campus. Raskin was told to take a leave of absence. “They

wanted to humor me and give me something to do, which was fine,” Jobs recalled. “It was like going

garage for me.

back to the

team and

I was in control.”


As Jobs’s design sensibilities evolved, he became particularly

As Jobs’s design sensibilities evolved, he became particularly attracted to the Japanese style and began hanging out with its stars, such as Issey Miyake and I. M. Pei. His Buddhist training was a big influence. “I have always found

Buddhism, Japanese Zen Buddhism in particular, to be aesthetically sublime,” he said. “The most sublime thing I’ve ever seen are the gardens around Kyoto. I’m deeply moved by what that culture has produced, and it’s directly from Zen Buddhism.”


things harder. He would keep the picture fuzzy until someone touched the antenna. Eventually he would make people

think they had to hold the antenna while standing on one foot or touching the top of the set. Years later, at a keynote

presentation where he was having his own trouble getting a video to work, Jobs broke from his script and recounted

the fun they had with the device. “Woz would have it in his pocket and we’d go into a dorm . . .

where a bunch of folks would be, like, watching Star Trek, and he’d screw up the TV,

and someone would go up to fix it, and just as they had the foot off the ground he would turn it back on,

and as they put their foot back on the ground he’d screw it up again.” Contorting himself into a pretzel onstage, Jobs

concluded to great laughter, “And within five minutes he would have someone like this.”

The Blue Box

The ultimate combination of pranks and electronics—and the escapade that helped to create Apple—was

launched one Sunday afternoon when Wozniak read an article in Esquire that his mother had left for him

on the kitchen table. It was September 1971, and he was about to drive off the next day to Berkeley,

his third college. The story, Ron Rosenbaum’s “Secrets of the Little Blue Box,” described how hackers and

phone phreakers had found ways to make long-distance calls for free by replicating the tones that routed

signals on the AT&T network. “Halfway through the article, I had to call my best friend, Steve Jobs, and

read parts of this long article to him,” Wozniak recalled. He knew

that Jobs, then beginning

his senior year, was

one of the few people who

would share his excitement.


But many others realized that despite his temperamental failings

But many others realized that despite his temperamental failings, Jobs had the charisma and corporate clout that would lead them to “make a dent in the universe.” Jobs told the staff that Raskin was just a dreamer, whereas he was a

doer and would get the Mac done in a year. It was clear he wanted vindication for having been ousted from the Lisa group, and he was energized by competition. He publicly bet John Couch $5,000 that the Mac would ship

before the Lisa. “We can make a computer that’s cheaper and better than the Lisa, and get it out first,” he told the team.


but they got a wrong number. It didn’t matter; their device had

worked. “Hi! We’re calling you for free! We’re calling you for free!”

Wozniak shouted. The person on the other end was confused and annoyed. Jobs chimed in,

“We’re calling from California! From California! With a Blue Box.” This probably

baffled the man even more, since he was also in California.

At first the Blue Box was used for fun and pranks. The most daring of these was

when they called the Vatican and Wozniak pretended to be Henry Kissinger

wanting to speak to the pope. “Ve are at de summit meeting in Moscow,

and ve need to talk to de pope,” Woz intoned. He was told that it was 5:30 a.m. and

the pope was sleeping. When he called back, he got a bishop who was supposed

to serve as the translator. But they never actually got the pope on the line.

“They realized that Woz wasn’t Henry Kissinger,” Jobs recalled. “We were at a public phone booth.”

It was then that they reached an important milestone, one that would

establish a pattern in their partnerships: Jobs came up with the idea that

the Blue Box could be more than merely a hobby; they could build and sell them.

“I got together the rest of the components, like the casing and power supply and

keypads, and figured out how we could price it,” Jobs said, foreshadowing roles he

would play when they founded Apple. The finished product was about the size of two

decks of playing cards.

The parts cost about $40,

and Jobs decided they

should sell it for $150.


Jobs decided to move back to his parents’ home

In February 1974, after eighteen months of hanging around Reed,

Jobs decided to move back to his parents’ home in Los Altos and look

for a job. It was not a difficult search. At peak times during the 1970s,


the classified section of the San Jose Mercury carried up to sixty pages

of technology help-wanted ads. One of those caught Jobs’s eye.

“Have fun, make money,” it said. That day Jobs walked into the lobby


of the video game manufacturer Atari and told the personnel director,

who was startled by his unkempt hair and attire, that he

wouldn’t leave until they gave him a job.

Atari’s founder was a burly entrepreneur named Nolan Bushnell,

who was a charismatic visionary with a nice touch of showmanship

in him—in other words, another role model waiting to be emulated.

After he became famous, he liked driving around in a Rolls, smoking dope,

and holding staff meetings in a hot tub. As Friedland had done and as Jobs

would learn to do, he was able to turn charm into a cunning force, to cajole

and intimidate and distort reality with the power of his personality.

His chief engineer was Al Alcorn, beefy and jovial and a bit more grounded,

the house grown-up trying to implement the vision and curb the enthusiasms

of Bushnell. Their big hit thus far was a video game called Pong, in which two

players tried to volley a blip on a screen with two movable lines that acted as

paddles. (If you’re under thirty, ask your parents.)

When Jobs arrived in the Atari lobby wearing sandals and demanding a job,

Alcorn was the one who was summoned. “I was told, ‘We’ve got a hippie

kid in the lobby.

He says he’s not going to leave until

we hire him. Should we call

the cops or let him in?’

I said bring him on in!”


a high-resolution color display, a printer that worked without

a high-resolution color display, a printer that worked without a ribbon and could produce graphics in color at a page per second, unlimited access to the ARPA net, and the capability to recognize speech and synthesize music, “even

simulate Caruso singing with the Mormon tabernacle choir, with variable reverberation.” The memo concluded, “Starting with the abilities desired is

nonsense. We must start both with a price goal, and a set of abilities, and keep an eye on today’s and the immediate future’s technology.” In other words, Raskin had little patience for Jobs’s belief that you could distort reality if you had enough passion for your product.


sick, a really high fever. I dropped from 160 pounds to 120 in about a week.”

Once he got healthy enough to move, he decided that he needed to get out

of Delhi. So he headed to the town of Haridwar, in western India near the

source of the Ganges, which was having a festival known as the Kumbh Mela.

More than ten million people poured into a town that usually contained fewer

than 100,000 residents. “There were holy men all around. Tents with this teacher

and that teacher. There were people riding elephants, you name it. I was there

for a few days, but I decided that I needed to get out of there too.”

He went by train and bus to a village near Nainital in the foothills of the Himalayas.

That was where Neem Karoli Baba lived, or had lived. By the time Jobs got there,

he was no longer alive, at least in the same incarnation. Jobs rented a room with a

mattress on the floor from a family who helped him recuperate by feeding him

vegetarian meals. “There was a copy there of Autobiography of a Yogi in English that

a previous traveler had left, and I read it several times because there was not a lot to do,

and I walked around from village to village and recovered from my dysentery.”

Among those who were part of the community there was Larry Brilliant, an

epidemiologist who was working to eradicate smallpox and who

later ran Google’s

philanthropic arm and the Skoll

Foundation. He became

Jobs’s lifelong friend.


The disagreements were more than just philosophical; they became

The disagreements were more than just philosophical; they became clashes of personality. “I think that he likes people to jump when he says jump,” Raskin once said. “I felt that he was untrustworthy, and that he does not take kindly

to being found wanting. He doesn’t seem to like people who see him without a halo.” Jobs was equally dismissive of Raskin. “Jef was really pompous,” he said. “He didn’t know much about interfaces. So I decided to nab some of his people who were really good, like Atkinson, bring in some of my own, take the thing over and build a less expensive Lisa, not some piece of junk.”

“Ron was an amazing guy,” said Jobs. “He started companies.

I had never met anybody like that.” He proposed to Wayne

that they go into business together; Jobs said he could borrow

$50,000, and they could design and market a slot machine.

But Wayne had already been burned in business, so he declined.

“I said that was the quickest way to lose $50,000,” Wayne recalled,

“but I admired the fact that he had a burning drive to start his own business.”

One weekend Jobs was visiting Wayne at his apartment, engaging as they

often did in philosophical discussions, when Wayne said that there was

something he needed to tell him. “Yeah, I think I know what it is,”

Jobs replied. “I think you like men.” Wayne said yes. “It was my

first encounter with someone who I knew was gay,” Jobs recalled.

“He planted the right perspective of it for me.” Jobs grilled him:

“When you see a beautiful woman, what do you feel?” Wayne replied,

“It’s like when you look at a beautiful horse. You can appreciate it, but you

don’t want to sleep with it. You appreciate beauty for what it is.”

Wayne said that it is a testament to Jobs that he felt like revealing this to

him. “Nobody at Atari knew, and I could count on my toes and fingers

the number of people I told in my whole life. But I guess it just felt right to

tell him, that he would understand, and it didn’t have any effect on our relationship.”


One reason Jobs was eager to make some money in early 1974 was that

Robert Friedland, who had gone to India the summer before, was urging

him to take his own spiritual journey there. Friedland had studied in India with

Neem Karoli Baba (Maharaj-ji), who had been the guru to much of the sixties

hippie movement. Jobs decided he should do the same, and he recruited

Daniel Kottke to go with him. Jobs was not motivated by mere adventure.

“For me it was a serious search,” he said. “I’d been turned on to the idea of

enlightenment and trying to figure out who I was and how I fit into things.”

Kottke adds that Jobs’s quest seemed

driven partly by not

knowing his birth parents.

“There was a hole in him,

and he was trying to fill it.”


Throughout 1979 and early 1980 the Macintosh project

Throughout 1979 and early 1980 the Macintosh project led a tenuous existence. Every few months it would almost get killed off, but each time

Raskin managed to cajole Markkula into granting clemency. It had a research team of only four engineers located in the original Apple office space next to the Good Earth restaurant, a few blocks from the company’


and I was very hungry.” As Jobs was eating, the holy man—who was

not much older than Jobs—picked him out of the crowd, pointed at him,

and began laughing maniacally. “He came running over and grabbed me

and made a tooting sound and said, ‘You are just like a baby,’” recalled Jobs.

“I was not relishing this attention.” Taking Jobs by the hand, he led him

out of the worshipful crowd and walked him up to a hill, where there was

a well and a small pond. “We sit down and he pulls out this straight razor.

I’m thinking he’s a nutcase and begin to worry. Then he pulls out a bar

of soap—I had long hair at the time—and he lathered up my hair and shaved

my head. He told me that he was saving my health.”

Daniel Kottke arrived in India at the beginning of the summer, and Jobs

went back to New Delhi to meet him. They wandered, mainly by bus, rather

aimlessly. By this point Jobs was no longer trying to find a guru who could impart

wisdom, but instead was seeking enlightenment through ascetic experience,

deprivation, and simplicity. He was not able to achieve inner calm.

Kottke remembers him getting into a furious shouting match with a

Hindu woman in a village marketplace who, Jobs alleged, had been

watering down the milk she was selling them.

Yet Jobs could also be generous. When they got to the town of Manali,

Kottke’s sleeping bag was stolen with his traveler’s checks in it.

“Steve covered my food expenses and bus ticket back to

Delhi,” Kottke recalled.

He also gave Kottke

the rest of his own money,

$100, to tide him over.


When Jobs was looking for someone to write a manual for the

When Jobs was looking for someone to write a manual for the Apple II in 1976, he called Raskin, who had his own little consulting firm. Raskin went to the

garage, saw Wozniak beavering away at a workbench, and was convinced by Jobs to write the manual for $50. Eventually he became the manager of Apple’s

publications department. One of Raskin’s dreams was to build an inexpensive computer for the masses, and in 1979 he convinced Mike Markkula to put him in charge


to pick him up. They immediately drove up from Los Altos. “

My head had been shaved, I was wearing Indian cotton robes,

and my skin had turned a deep, chocolate brown-red from the sun,”

he recalled. “So I’m sitting there and my parents walked past me about

five times and finally my mother came up and said ‘Steve?’ and I said ‘Hi!’”

They took him back home, where he continued trying to find himself.

It was a pursuit with many paths toward enlightenment. In the mornings

and evenings he would meditate and study Zen, and in between he would

drop in to audit physics or engineering courses at Stanford.

The Search

Jobs’s interest in Eastern spirituality, Hinduism, Zen Buddhism,

and the search for enlightenment was not merely the passing phase

of a nineteen-year-old. Throughout his life he would seek to follow

many of the basic precepts of Eastern religions, such as the emphasis

on experiential praj?ā, wisdom or cognitive understanding that is intuitively

experienced through concentration of the mind. Years later, sitting in his

Palo Alto garden, he reflected on the lasting influence of his trip to India:

Coming back to America was, for me, much more of a cultural shock than

going to India. The people in the Indian countryside don’t use their intellect

like we do, they use their intuition instead, and their intuition is far more

developed than in the rest of the world. Intuition is a very powerful thing,

more powerful

than intellect, in my

opinion. That’s had

a big impact on my work.


With Apple’s success came fame for its poster boy

With Apple’s success came fame for its poster boy.

Inc. became the first magazine to put him on its cover,

in October 1981. “This man has changed business forever,”


it proclaimed. It showed Jobs with a neatly trimmed

beard and well-styled long hair, wearing blue jeans and

a dress shirt with a blazer that was a little too satiny.


Jobs confided to close friends that he was driven by the pain he was feeling

about being put up for adoption and not knowing about his birth parents.

“Steve had a very profound desire to know his physical parents so he could

better know himself,” Friedland later said. He had learned from Paul and

Clara Jobs that his birth parents had both been graduate students at a university

and that his father might be Syrian. He had even thought about hiring

a private investigator, but he decided not to do so for the time being.

“I didn’t want to hurt my parents,” he recalled, referring to Paul and Clara.

“He was struggling with the fact that he had been adopted,” according to

Elizabeth Holmes. “He felt that it was an issue that he needed to get hold

of emotionally.” Jobs admitted as much to her. “This is something that is

bothering me, and I need to focus on it,” he said. He was even more open with

Greg Calhoun. “He was doing a lot of soul-searching about being adopted, and

he talked about it with me a lot,” Calhoun recalled. “The primal scream and the

mucusless diets, he was trying to cleanse himself and get deeper into his

frustration about his birth. He told me he was deeply angry about the

fact that he had been given up.”

John Lennon had undergone the same primal scream therapy in 1970,

and in December of that year he released the song “Mother” with the

Plastic Ono Band. It dealt with Lennon’s own feelings about a father who

had abandoned him and a mother who had been killed when he was a teenager.

The refrain includes

the haunting chant “

Mama don’t go, Daddy come

home.” Jobs used to

play the song often.